Testimonials

From cars.com

5.0 out of 5.0

Consistent, high quality, competent service

by from Binghamton, NY |

Consistently high quality, professional services from a group of very competent service managers. Loaner cars are easily scheduled which was extremely useful in a current repair situation when the wrong part was initally sent to them, delaying the repair. Warranty repairs were made to a door lock and a faulty ABS sensor as well as an electronic key that I actually damaged myself. As a courtesy for delays and return visits, there was no charge made for a scheduled oil change. Plus Andrea is a sweetheart.

From cars.com


From cars.com

5.0 out of 5.0

Uncommonly Good Service

by from Falls, PA |

I did not intend to buy my car in New York as I live near Scranton. However, the exceptional customer service at Serafini Nissan Volvo won me over immediately. The Internet rep was accommodating and efficient in locating precisely the car I wanted. Financial options and additional services were explained thoroughly without any pressure. I felt as if I were a long-valued customer although this was my maiden experience with the dealership. Every individual with which I interacted was polite, conversant, and helpful.


From cars.com


4.0 out of 5.0

Well done

by from Endicott, NY |

I purchased a used '05 Honda CR-V in August. I dealt with many dealerships in the area and Serafini Nissan/Volvo was great. They let me take the vehicle overnight no questions asked so I could have it checked out. I was given a great deal on my trade in and the buying/financing process was seamless. They handled everything and had the car cleaned and detailed waiting for me.

From cars.com


5.0 out of 5.0

Professional, friendly, trustworthy and reliable

by from Binghamton, New York |

Our family has been a customer of Serafini Nissan for some time. Their service staff are all of the above and eager to provide consistently excellent service no matter how busy they may be. On more than one occasion I have needed immediate service and they have in turn provided immediate, same day service. They truly provide an excellent customer experience.

From cars.com


5.0 out of 5.0

Fast, complete service visit, coffee

by from Vestal, NY |

I went in for a cabin air filter change. It turned out I needed a state inspection and batteries for my keyfab. The service advisor also found a leaf in my air cleaner, and some scratches on my hood - I fixed them. They also did a complementary alignment check and a multi-point inspection all in about and hour. I waited in the clean waiting area and was comfortable. Overall it was a positive service experience. When was the last time you heard those words?

Robert,      6/25/2014
Exceptional interpersonal experience. Dealt with 2 gentleman, not pushy at all. Answered all questions clearly and politely. Will definitely keep dealership in mind for any future purchases. (1.5 hr drive included!) Very good experience. 
Gary,      6/24/2014
Third car from here. Always a great experience. Gerry and Mark treat my wife and I very good.
Donna,    6/23/2014
I have had a wonderful experience here at Serafini as always. I would not go anywhere else. Pete and Valerie were the most helpful and patient sales teem. They made me feel right at home and answered all my questions.
Pamela,    6/20-2014
Fabulous . No pressure, clearly explained everything. Were attentive to what I wanted in a car. Thoughtful , very honest and open in financial explanations.

Contact

Serafini Nissan

3101 Vestal Parkway E
Directions Vestal, NY 13850

  • Sales: (866) 998-3504
  • Service: (866) 983-1283
  • Parts: (866) 995-8234

Hours

  • Monday 9:00 AM-8:00 PM
  • Tuesday 9:00 AM-8:00 PM
  • Wednesday 9:00 AM-6:00 PM
  • Thursday 9:00 AM-8:00 PM
  • Friday 9:00 AM-6:00 PM
  • Saturday 9:00 AM-5:00 PM
  • Sunday Closed